Hi, Guys
We got a new job opening detail
company name TIAA
location : Pune, Maharashtra
description : RFP Response
Provides in-depth support and leads problem solving and solution implementation efforts for all supported products and services.
Key Responsibilities and Duties
Receiving and placing telephone calls to handle complex procedures or to handle any customer problems.
Cultivating and maintaining ongoing customer relationships. Tracking information about the customer and account-related information.
Determining service level standards for customer service requests for product lines.
Suggesting improvements and changes to better meet customer needs and service level agreements.
Educational Requirements
University (Degree) Preferred
Work Experience
2+ Years Required; 3+ Years Preferred
FINRA Registrations
SRC Indicator: NRF
Physical Requirements
Physical Requirements: Sedentary Work
Career Level
6IC
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Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: +91-XXXXXXXXXX
Email: accessibility.support@tiaa.org
Privacy Notices
For residents of California, please click here to access the TIAA CA Applicant Privacy Notice.
For residents of the EU / UK, please click here to access the EU / UK Pre-employment Notice.
For all other residents, click here to access the Applicant Privacy Notice.