Bumper Job Opening for Customer Service/Export Executive in AB Agri, Pune, Maharashtra

Hi, Guys

We got a new job opening detail

company name AB Agri

location : Pune, Maharashtra

description : Job Title: Customer Service / Export Executive
Location: India, Pune
As our new Customer Service / Export Executive you will provide support to the Customer Service Team with order processing and export/import shipping whilst providing a continuous high level of service to both our internal and external customers. You will organise, optimise and enhance the Customer Service department focusing on continuous process improvements across the entire Customer Service/Supply Chain Department. Additionally you will support the Supply Chain function with day to day operations.
Your responsibilities will include:
Process orders accurately, from order receipt through to delivery in line with company processes and agreed timescales.
Liaise with suppliers to ensure timely despatch to meet customer delivery deadlines. Close liaison with ABV Europe and ABV America on B2B orders.
Ensure that export documentation is correct and complete to ensure that orders are delivered without customs delays.
Support the Customer Services Team in maintaining excellent relationships with both India and international customer base.
Ensure that questions and queries are answered promptly and necessary actions are co-ordinated.
Ensure that all customer documentation and records are always up to date and accurately maintained on all business systems.
Support the Supply Chain Manager in any related tasks to ensure the smooth operation of the Customer Service Function.
To log, report and co-ordinate AB Vista AX issues regionally.
What we’re looking for:
Demonstrable experience and professional qualification within Customer Service with some supply chain experience
Have a detailed understanding of ERP systems (AX)
Experience in project work
Strong analytical and problem solving skills
Possess relevant IT Skills in MS Office applications
Possess intermediate or advanced MS Excel skills.
Ideally have some Sales & Operations Planning experience
Experience of working with Export documentation/incoterms/customs/letters of credit
We’re looking for trail-blazers, non-conformists, innovators.
We’re AB Vista, an animal nutrition technology company offering pioneering products and technical services to the global animal feed industry. We’re part of the AB Agri community of leading animal nutrition products and services businesses. Bring your talents to AB Vista and play your part in producing affordable, high quality and responsible food for the growing global population.
We are a growing, innovative business and we value diversity and different ways of thinking to keep moving us forward. AB Agri is an equal opportunity employer, assuring equal treatment to all. We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people.
We are united by our family values that represent who we are, how we work together and how we help our customers.
Pioneering – Curious, spirited and bold. We lead, the right way.
Excellence – We seek excellence in all that we do.
Growth – We create ways for our people and customers to thrive.
We are part of Associated British Foods (ABF), a diversified international food, ingredients and retail group.
Making your application
Ready to apply? Great! Simply register your details and upload your CV via our careers website – it usually takes just a few minutes. Please do not delay making your application. In the event of a high candidate response to this vacancy we may close the application period before the date shown and without notice.
So that we can support you to perform at your best, please let us know of any adjustments that may be required throughout the recruitment process by emailing Careers@abagri.com
As part of your application we ask you to answer some equal opportunities questions that help us to monitor how inclusive our recruitment process is and identify areas we can improve in. This information is anonymised, separate from your application and is never seen by the hiring panel. You can choose not to answer these questions with no impact on your application.
AB Agri group politely requests no contact from recruitment agencies or media sales. We have a PSL and do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

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