Bumper Job Opening for Customer Support Associate in refrens.com, Surat, Gujarat

Hi, Guys

We got a new job opening detail

company name refrens.com

location : Surat, Gujarat

description : We are a invoicing and payments software company. We are growing fast and need a dedicated person to help users with their product related queries. The work involves talking to users over chat, email and phone calls.You will have to learn about all the features of the product and be able to answer to queries independently.Create any support documents required to be shared with clients.RequirementsWe are looking for a young executive to join our team and grow to become a lead.Atleast 1 yr of work expirience.Strong language skills. English (Written and Verbal) and Hindi (Verbal).Ability to learn fast.Ability to type fast and talk on the phone.Gender and Educational qualification does not matter.BenefitsRefrens.com is building a business network of freelancers and agencies. We are used by 50,000+ freelancers and service agencies across the world for SaaS, Payments and Networking. We are a 15 people team right now. You will be working with one of the founders directly to start with. We are well funded by great investors like Vijay Shekhar Sharma, Kunal Shah, Anupam Mittal and many more.Why work with us?High Ownership – Take decisions, execute and learn from failures and pave a path to success, for yourself and the team.Optional Remote – We are well versed in working in a remote environment. Save commute time. Use holidays to travel to new places and not to visit your family back home.Chaos – We are at an early stage. Expect a lot of chaos and a lot of opportunities to shine out of this disorder.Cross-functional growth – Most people in our team end up with more than 1 responsibility, this allows for a lot of cross-functional learning and growth.Accessibility – Everyone is just a DM away on Slack. You need to feel this to realize how powerful this is for personal growth.Impact – We are building for 200Mn freelancers and agency owners across the globe. Everything you do, good or bad, will have a huge impact.Learn more about us: https://hr.economictimes.indiatimes.com/news/workplace-4-0/recruitment/freelance-marketplace-refrens-com-aims-to-generate-10-lakh-freelance-jobs-by-2022/78533344https://yourstory.com/2019/09/startup-payment-gateway-refrens-b2b-freechargehttps://inc42.com/startups/how-refrens-is-building-a-market-network-for-indian-gig-economy/Founders: Naman SarawagiFirst PM at Freecharge | ZipDial.Founder at FindYogi.Early Investor at DailyNinja | Cashfree | Walrus / Defy | Holidify | Piggyride +10Mohit JainTech Consultant – DailyNinja | SuperProcure | 121Policy.comCTO FindYogiJob Types: Full-time, Regular / PermanentSalary: ₹300,000.00 – ₹400,000.00 per yearSchedule:Flexible shiftEducation:Bachelor’s (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Preferred)Hindi (Preferred)