Hi, Guys
We got a new job opening detail
company name Deutsche Bank
location : Pune, Maharashtra
description : Job Title- Assistant Vice President
Location- Pune
Role Description
Candidate will cover the entire value chain from Operational Governance, Tech Competency to Stakeholder Engagement and Vendor Service.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Overall accountability of Business IT services running in CTO managed Production environments (Primary ownership of IT Production)
Foster/encourage strategic development &implementation to improve resiliency of Banks IT systems ensure appropriate RTB Stakeholder Management(Users, product management and affected groups) _
Drive RTB Process Management aligned with wider Bank policies, Product/Business Service Management _Governance, Compliance & Risk Management _People Management
Perform controlled escalation management to Business, IT management and vendor: confirm that the right people are working the issues and parties are informed in a timely manner
Communication of IT production services and tracking against service level agreement with the business operations
Weekly reporting to IT management covering progress against service improvement plans, issues and risks; identify and follow through on Deutsche Bank communications & dependency actions for the Run the Bank service
Expediting time to resolution; Active participation during Incident Management activities
Business and service impact analysis
Process and Operating Level Agreement documentation and review
Communications to senior business stakeholders and senior Global Technology management.
Identify opportunities for improvements and value add.
Your skills and experience
Should have 10 to 13 years of experience in working in L2 support role in application production support projects.
In depth operating system and database technologies including Unix, Oracle, PL/SQL, SQL Plus and Shell Scripting
Experience of using tools like ServiceNow, JIRA, Control-M and Geneos
Experience in writing SQL queries, debugging Unix shell scripts, analyzing stored procedures and relating database tables
Experience in troubleshooting by investigating the application and server log files, co-relating the events and deep diving the issues causes
Experience in handling of major Incidents and identifying the root Create problem records and perform root cause analysis
Experience in analyzing problems, both business process and technology related, and to resolve them by implementing actionable solutions
Experience in assessing the business and technical impact and prioritizing the resolution of issues
Analytical mind with problem-solving aptitude
Ability to work independently
Experience in automating tasks through appropriate tools and scripting
Experience in building alerting and monitoring system to eliminate the manual monitoring
Knowledge of Informatica and Microservices will be an added advantage
Good Knowledge of Investment Banking domain will be useful
In depth experience in ITSM, Project Management and should be ITIL Certified
Excellent communication skills
How we’ll support you
Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs
About us and our teams
https://www.db.com/company/company.htm
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.