Hi, Guys
We got a new job opening detail
company name Credence Global Solutions
location : Pune, Maharashtra
description : DEPARTMENT – TRAINING
JOB ROLE
Class Room Training (Culture & Communication) (Process Specific Training)
Handling On Job Training (2 Weeks)
Monitoring Calls
Call Calibration
1-1 Feedback
Good Knowledge on MS Office. (Creating presentations, Training Manuals etc.)
Good energy levels.
Demonstrate leadership skills with experience managing a batch of 25-30 trainees.
Excellent verbal and written communication and presentation skills.
Solid skills of persuasion and negotiation, paired with an innate ability to develop trust, confidence and consensus.
Ability to execute policies, processes and procedures of the organization.
Ensure full compliance with all company, departmental, legal, and regulatory requirements
Strong focus on Customer Service
DESIRED SKILLS
2 years of Trainer experience with an International BPO
Minimum 1 year of Third Party Collections experience preferred
Excellent communication skills
Preferred Qualification – Any Graduate
Job Category: Training
Job Type: Full Time
Job Location: Pune IN