Bumper Job Opening for Hiring for Front Desk Executive for Manufacturing Industry. in Venus Solutions, Surat, Gujarat

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We got a new job opening detail

company name Venus Solutions

location : Surat, Gujarat

description : * Responsible for creating the Brand image of company through Customer Satisfaction.* Provide the services throughout the customer lifecycle, including customer care, billing, collections & other transactions.* Responding all the request & complaints regarding Domestic, Commercial and Non-Commercial.* Resolving customer’s billing, technical and non-technical problems.* Document the calls to ensure all information is captured.* Maintain accuracy of information given and documented.* Ensure proper escalation procedures.* Ensure one-time call resolution.* Building a rapport with customers.* Carry out Telephonic Customer Satisfaction Survey for Various Services.Job Types: Full-time, Regular / PermanentSalary: ₹12,000.00 – ₹20,000.00 per monthSchedule:Day shiftSupplemental Pay:Yearly bonusExperience:Front desk: 1 year (Preferred)Work Remotely:NoSpeak with the employer+91-XXXXXXXXXX