Hi, Guys
We got a new job opening detail
company name Zensar Technologies
location : Pune, Maharashtra
description : Description
Job Title: Knowledge Manager
About Zensar:
Zensar is a digital solutions company helping organizations around the world achieve new thresholds of business performance. We work with clients in banking and financial services, hi-tech and manufacturing, insurance, consumer services, and more. We prepare our clients for sustainable success through experience design, cloud technology, advanced analytics, and business acceleration.
About Job:
Responsible to collect organizational knowledge, improve its accessibility for users, and eliminate redundancies in the knowledge-finding process to improve organizational efficiency.
Encouraging a culture of knowledge-sharing and collaborative workflow among departments and project teams
Ensuring that employees are sure of the knowledge management processes, including the purpose of doing so
Making sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities
Helping capture new knowledge with the usage of a knowledge management system
Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics
Ensuring that all the users attend all the required mandatory trainings by scheduling and coordinating Trainings as and when required
Must Have’s:
Experience as Knowledge Manager
Good knowledge of ITSM processes and Service-Now
Outstanding communication skills – Written and Verbal, should be able to
Expertise on Microsoft Word, Excel and Powerpoint
Graduation in Computer Science, IT or relevant field
Working in UK shifts
Primary Location: India-Maharashtra-Pune
Job Posting: Mar 30, 2022
Experience Required (In Years): Minimum- 3 Maximum- 6