We got a new job opening detail
company name Hashtag Infosystem
location : Surat, Gujarat
description : Job Type: Full Time
Job Location : Surat
Job Timing: 6:00 am to 3:00 pm ( 6 Days a Week )
2:00 pm to 11:00 pm ( 6 Days a Week )
10:00 pm to 7:00 pm ( 6 Days a Week )
Fluency in English language
Good interpersonal and communication skills.
Good time management, and organizational skills
Ability to carefully plan and co-ordinate work according to a demanding time schedule
Roles & Responsibility:
To update and prepare summary incident reports on critical/complex/Major incidents suitable for internal and external management review.
To examine the incident through phone-calls or e-mails
To analyze the technical skill set of the team by reviewing the incidents on daily basis.
To perform the quality checks of clarify incidents ensuring the updates are done as per the customer and service excellence expectations, ensuring templates are followed.
To ensure no unattended emails are there in the group mailbox.
Job Type: Full-time
Salary: ₹20,000.00 – ₹30,000.00 per month
Microsoft Office: 1 year (Preferred)
total work: 1 year (Preferred)
Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)
Speak with the employer+91-XXXXXXXXXX